Privacy Policy for Cozybina

Effective Date: January 8, 2025

At Cozybina, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website https://cozybina.com or make a purchase from our online store. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information from you when you interact with our website, place an order, or communicate with our customer service team. The types of information we may collect include:

  • Personal Identification Information: Name, email address, phone number, billing and shipping addresses.
  • Payment Information: Credit card details, PayPal account information, and other payment-related data.
  • Account Information: Username, password, and preferences if you create an account with us.
  • Order Information: Details about the products you purchase, including product names, quantities, and delivery preferences.
  • Website Usage Information: Data on how you use our website, including pages visited, links clicked, time spent on pages, and other activity data. This information is collected through cookies and similar technologies.

2. How We Use Your Information

The information we collect is used to provide and improve our services and to communicate with you in the following ways:

  • Order Processing: To process your orders, confirm your purchases, and deliver your products.
  • Customer Support: To respond to your inquiries, process returns, and assist you with any issues related to your orders or products.
  • Personalization: To enhance your shopping experience by offering personalized product recommendations and marketing communications.
  • Payment Processing: To process payments for products purchased from our store securely.
  • Marketing Communications: With your consent, we may send promotional emails, special offers, and updates about new products and services. You can opt-out of these communications at any time by clicking the unsubscribe link in the email or contacting us directly.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your interactions with our website. Cookies are small data files that are stored on your device to help us enhance your experience, remember your preferences, and analyze website usage.

You can control cookie preferences through your browser settings, including blocking or deleting cookies. However, disabling cookies may impact your ability to use some features of our website.

4. How We Protect Your Information

We implement a variety of security measures to safeguard your personal information, including:

  • Encryption: We use Secure Socket Layer (SSL) encryption to protect sensitive information transmitted between your browser and our website, such as payment details and personal data.
  • Secure Payment Gateways: We use trusted third-party payment processors, such as PayPal and Stripe, to handle your payment information securely. We do not store full credit card numbers on our servers.
  • Access Controls: Only authorized personnel have access to your personal information, and we take steps to ensure that it is protected from unauthorized access, modification, or disclosure.

While we take reasonable precautions to protect your data, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and email marketing platforms. These third parties are obligated to protect your information and use it solely for the purpose of providing the services we request.

We may also share your information when required by law, such as to comply with a subpoena, legal request, or to protect our rights, property, or safety, or the rights, property, or safety of others.

6. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

7. Your Rights and Choices

As a customer, you have the right to:

  • Access: Request a copy of the personal information we have collected about you.
  • Correction: Update or correct your personal information if it is inaccurate or incomplete.
  • Deletion: Request the deletion of your personal information, subject to certain legal obligations or limitations.
  • Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the instructions in our emails or contacting us directly.

To exercise any of these rights or for any privacy-related inquiries, please contact us at info@cozybina.com.

8. Children’s Privacy

Cozybina does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child, we will take immediate steps to delete it. If you believe that a child under the age of 13 has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date” at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your privacy.

If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at:

  • Email: info@cozybina.com
  • Phone: (516) 771-8815
  • Address: 271 Roosevelt Ave, Freeport, New York (NY)

Thank you for trusting Cozybina with your personal information. Your privacy and security are important to us.