Payment Policy for Cozybina
Effective Date: January 8, 2025
Thank you for choosing Cozybina! We are committed to providing you with a seamless and secure payment experience. Please read through our Payment Policy carefully, as it governs all transactions made on our website (https://cozybina.com/). By making a purchase, you agree to the terms and conditions outlined below.
1. Accepted Payment Methods
We accept the following payment methods for all transactions:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit cards.
- PayPal: For secure and convenient payment processing.
- Apple Pay/Google Pay: For a quick, mobile-friendly checkout experience.
- Other Methods: Additional payment options may be offered depending on your location or specific arrangements.
All payments are processed in U.S. dollars (USD). If you are purchasing from outside the United States, your payment processor will handle currency conversion at the applicable exchange rate.
2. Payment Authorization
When you place an order, your payment will be authorized immediately. However, your account will not be charged until your order is processed and ready for shipment.
3. Order Confirmation
After your payment has been successfully processed, you will receive an order confirmation email containing the details of your purchase. This email will include your order number, product details, billing information, and an estimated delivery date.
If there are any issues with your payment or order, we will contact you directly.
4. Billing Information
To ensure accurate payment processing, you must provide complete and correct billing information, including:
- Your full name
- Billing address
- Shipping address
- Phone number
- Payment method details (credit card information or PayPal account)
If there are any discrepancies with the information provided, we will contact you to resolve the issue before processing your order.
5. Pricing and Taxes
- All prices listed on our website are in U.S. dollars (USD) and exclude shipping, handling, and taxes unless otherwise specified.
- Sales Tax: Sales tax will be applied to your order based on the shipping address and the applicable tax laws of your state or locality. The tax amount will be calculated at checkout.
- Shipping Fees: Shipping charges will be clearly displayed at checkout.
6. Cancellations and Refunds
- Cancellations: Once an order is placed and confirmed, it cannot be canceled unless there is an issue with payment processing or product availability. If you wish to cancel an order, please contact us immediately at info@cozybina.com, and we will attempt to accommodate the request before the order is shipped.
- Refunds: If you are not satisfied with your purchase, please refer to our Return & Refund Policy for instructions on how to return items and request a refund. Refunds will be issued to the original payment method after the return is processed and approved.
7. Security
We take your security seriously and use industry-standard encryption technologies to protect your personal and payment information. All transactions are processed securely through trusted third-party payment processors. Cozybina does not store sensitive payment information (e.g., credit card numbers) on our servers.
8. Payment Declines
If your payment is declined, you will be notified immediately. You may update your payment information or choose an alternative payment method to complete your order.
9. Customer Support
If you have any questions or concerns about your payment, please feel free to reach out to our customer support team:
- Phone: (516) 771-8815
- Email: info@cozybina.com
We are here to assist you and ensure a smooth and secure payment process.
10. Changes to the Payment Policy
Cozybina reserves the right to modify or update this Payment Policy at any time. Any changes will take effect immediately upon posting on our website. We encourage you to review this policy regularly for updates.
Thank you for shopping with Cozybina! We appreciate your business and are committed to providing you with a secure and seamless shopping experience.
Cozybina Contact Information
Street: 271 Roosevelt Ave, Freeport, New York (NY)
Phone: (516) 771-8815
Email: info@cozybina.com
Website: https://cozybina.com/
Please let me know if you need any further changes or clarifications!